Privacy Policy

01Who we are

LeClub is operated by Le Club Group LLC (“LeClub,” “we,” “us”). This policy covers the LeClub iOS app, the LeClub web app and leclub.io (together, the “Service”).

Questions or requests about your information go to [email protected].

02Information we collect

Information you give us

• Account details: your email address and display name. If you use Sign in with Apple, Apple shares your name (the first time only) and either your email or a private relay address that forwards to it. You can also add a phone number, address, date of birth and an emergency contact to your profile.
• Boat details: boat name, make, model, year, hull or serial number, home marina and time zone.
• Shared boat records: the issues, maintenance, bookings, trip logs, expenses, notes and photos that you and your crew add.
• Documents you upload: for example insurance, registration, marina leases and co-ownership agreements.
• Registration and membership: name, email, home harbour, the ownership setup you pick, and referral details.
• Messages to us: anything you send to support or through feedback forms.
• Feedback and bug reports from the app: your message, an optional screenshot of the screen you were on (you can remove it before sending), the screen name, app version, and device and iOS version.
• Capi conversations: what you ask Capi, its replies and the actions you confirm, stored with your account and Boat so the conversation can continue, plus usage counts used to charge the Boat’s Capi credits.
• Photos you send Capi: pictures you attach in the Capi chat (for example of a broken part or its model plate). They are stored privately for your Boat, visible to its members, and used to answer your request.
• Invitations and referrals: your Boat’s invite code and which boats joined with it.

Information collected automatically

• Technical data: basic request logs (IP address, browser or device type, time) kept by our hosting providers for security and troubleshooting, and crash or error reports.
• App usage analytics: how the app and website are used, such as screens and pages viewed, features used, taps and button presses, session length, app version, and device and operating system type.
• User analytics: we link usage events to your account ID so we can understand how members and crews use LeClub over time, for example whether a crew finishes setting up its boat. We derive an approximate location (city or region) from your IP address for these reports.
• Campaign data: if you arrive from a link carrying campaign tags (UTM parameters), we store those tags with your registration.
• Cookies and local storage: we use a small number of essential cookies to keep you signed in, and local storage to remember things such as a dismissed pop-up. We use analytics cookies or similar identifiers to measure usage as described above. We do not use advertising cookies.

Payments

Card payments on the web are handled by Stripe. We receive a customer reference and the payment status, not your full card number. Purchases made through the App Store are handled by Apple under Apple’s terms.

03Device permissions in the iOS app

The app asks before using any of these, and you can change your choice at any time in iOS Settings. The core features work without them.

• Microphone and speech recognition: lets you talk to Capi. Speech is turned into text on your device.
• Camera and photos: lets you take or choose photos for Capi, trips and documents. The camera opens only when you tap to take a photo, and only the photos you choose are uploaded. Choosing from your library doesn’t give the app access to the rest of it.
• Location and GPS: the current iOS app does not ask for your location. If a future version records trips with GPS, it will ask first, and then, the app uses your device’s precise GPS location to record trips (route, start and end points, time underway), show weather and conditions near your boat, and suggest nearby marinas and services. While a trip you started is in progress, the app may continue to record location in the background so the trip log is complete; iOS shows an indicator when this happens. We do not track your location when no trip is active. Trip routes are shared with your boat’s crew as part of the trip record.
• Apple Intelligence: where available, Capi uses Apple’s on-device model to understand requests such as logging an expense. That processing stays on your device.

04How we use information

• To create your account, sign you in with a one-time code or Sign in with Apple, and keep your session secure.
• To answer you with Capi, including researching parts, gear and prices on the web when you ask.
• To run your boat: share records with your crew, send invitations, and show bookings, issues and costs.
• To process membership payments, referral credits and receipts.
• To send service email, such as sign-in codes, invitations and important account notices. Club news is optional and every newsletter has an unsubscribe link.
• To keep the Service secure, prevent abuse and fix problems.
• To analyze app usage and member behavior, measure which features are used, find where people get stuck, and improve the Service.
• To meet legal, tax and accounting obligations.

05Who can see your information

Your crew. Everyone who is a member of a boat can see that boat’s shared records and the display names of the other members. Only people you or another owner invite can join a boat. Your private profile details, such as your phone number and date of birth, are not shown to your crew unless a feature clearly says so.

Service providers who process data for us under contract, only to run the Service:

• Supabase: database, sign-in and file storage.
• Vercel: website and web app hosting.
• Stripe: payments.
• Resend: email delivery.
• OpenAI: runs Capi. To answer a request, the relevant parts of your Boat’s records, your message and any photos you attach are sent to OpenAI’s API. Under our agreement, OpenAI processes it to provide the answer and does not use it to train its models.
• Exa: web search for Capi. When Capi researches parts, gear or prices, it sends search words (such as a part number or “fenders for a 28 ft boat”) to Exa and reads the public pages Exa returns. We don’t send your name, email, phone number or photos to Exa.
• Apple: app distribution, TestFlight, App Store purchases and Sign in with Apple. If you delete your account, we also ask Apple to disconnect Sign in with Apple.
• Analytics providers: to measure app and website usage on our behalf. They may not use your information for their own purposes.

Providers you choose. If you approve a request for quotes, we send the boat details, description and photos in that request to the providers you approved. Your phone number and email are not included unless you choose to share them.

Public weather services. To show weather, we send the coordinates of your Boat’s home marina (not your device location) to NOAA and the National Weather Service.

Legal reasons. We may disclose information if the law requires it, to protect someone’s safety, or as part of a merger or sale of the business, in which case this policy continues to apply.

We do not sell your personal information, share it for cross-context behavioral advertising, or track you across other companies’ apps and websites.

06How long we keep it

We keep your information while your account is open. Shared boat records stay with the boat so the rest of the crew keeps an accurate history; if you leave a boat, records you created remain, attributed to your display name. When you delete your account we delete or anonymize your personal information within 30 days, except what we must keep for legal, tax or fraud-prevention reasons, and short-lived backups that expire on their normal schedule.

07Your choices and rights

You can view and edit your profile in the app. You can also ask us to:

• send you a copy of your personal information;
• correct information that is wrong;
• delete your account and personal information;
• stop sending you marketing email;
• stop linking analytics to your account (you can also turn off location for LeClub at any time in iOS Settings).

Email [email protected] from the address on your account. We respond within 30 days and may need to confirm it is you. Depending on where you live, including California and the European Economic Area, you may have additional rights, such as the right to object to or restrict certain processing and to complain to your local data protection authority. We will not treat you differently for using these rights.

08Security

Data is encrypted in transit. Access to each boat is enforced on our servers, so only that boat’s members can read or change its records. In the iOS app your session is stored in the iOS Keychain. No system is perfectly secure; if we learn of a breach that affects you, we will tell you as the law requires.

09Children

The Service is for adults aged 18 and over. We do not knowingly collect information from children under 13. If you think a child has given us information, contact [email protected] and we will delete it.

10Where data is stored

Le Club Group LLC is based in the United States and our providers store data in the United States. If you use the Service from another country, your information is transferred to and processed in the United States.

11Changes to this policy

If we make a material change, we will tell you by email or in the app before it takes effect. The effective date at the top of this page shows when it was last updated.

12Contact

Le Club Group LLC · [email protected] · (786) 640-1247 (our virtual concierge answers calls and takes messages for the team)